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Call for Volunteers for the Registration Directory Service (formerly WHOIS) Review Team

DEADLINE EXTENSION – Applications to be appointed to the Registration Directory Service (RDS) Review Team are due on 20 January 2017, 23:59 UTC.

ICANN is seeking volunteers to serve on the second review of Registration Directory Service (formerly known as the WHOIS Review). Interested individuals are invited to provide the following information, in the template [PDF, 2.66 MB] provided:

  • A biography, detailing relevant work and/or academic experience, as well as subject matter knowledge;
  • Your motivation for detailing your interest in serving on the Review Team and what you will bring to the team;
  • Specify the Supporting Organization (SO) or Advisory Committee (AC) that you would like to have consider you for nomination.

Candidates are asked to submit their application materials to by 20 January 2017, 23:59 UTC.

Note that all applications and supporting materials will be published as they are received on the RDS wiki page.

Limited Scope Proposal

Recent discussions among the leadership of the ICANN Supporting Organizations and Advisory Committees (SO/AC) and the Board Working Group on Registration Directory Service have highlighted concerns with the expected workload and community bandwidth in light of all the WHOIS related activities currently underway. To address these concerns, and to ensure that the RDS Review is conducted efficiently and effectively, the SO/AC leaders are considering a proposal to limit the scope and timeline for this review. The current proposal would ask that the RDS Review Team limit its review to conducting an investigation of the implementation results from the last WHOIS Review Team.

Selection of the Review Team

Under the new Bylaws, each SO/AC will have an opportunity to nominate up to seven applicants to serve on the Review Team. An applicant’s name will only be presented to the SO/AC identified by the applicant for consideration. After SO/AC nomination process concludes, all nominations will be provided to the SO/AC Leaders to conduct the selection process for the Review Team according to the specified expertise and diversity (gender and geographic) requirements from the nominations received, the Review Team may contain up to 21 members, plus an ICANN Board member (designated by the ICANN Board).


Call for volunteers published 28 October 2016
Deadline to apply for Review Team 20 January 2017

Time Commitment

Applicants should be prepared to devote their time to the review process. Review Team work is expected to include regular conference calls (some of which may not be held during business hours in all time zones), and possibly up to three face-to-face meetings, each lasting two to three days.

Under the Limited Scope Proposal, the RDS Review Team may be asked to complete its work within six months of its first meeting.


RDS Review Team members will not receive compensation from ICANN for their service on the team. However, travel, meal and lodging costs for Review Team members who participate in Review Team meetings will be reimbursed upon request in accordance with ICANN’s community travel support guidelines.


  • Participate in creation of charter documents for the Review Team;
  • Select appropriate performance indicators and benchmarks;
  • Consider public, community and Board input and incorporate it as appropriate in Review Team recommendations;
  • Determine whether additional data or analysis is needed and participate in an ensuing provider selection, if necessary;
  • Provide timely updates to the community on the status of the Review Team’s work;
  • Analyze findings;
  • Draw conclusions based on findings, develop useful and feasible recommendations;
  • Provide guidance on prioritization of recommendations and definition of desired outcomes;
  • Post the draft report of the Review Team for public review and comment;
  • Deliver a final Review Team report; and
  • Designate Review Team members to participate in the implementation planning work that follows the delivery of the final Review Team report.

Skills and Experience

To compose a well-balanced Review Team, ICANN seeks members who, in the aggregate, possess the following skills and experience:

  • Prior member of the 1st WHOIS Review Team or was an active contributor to its work
  • Prior member of the Expert Working Group on Registration Directory Service
  • Familiarity with operation of the Domain Name System (DNS)
  • Familiarity with WHOIS registrant data collection, compliance, directory service (RDDS) management
  • Familiarity with Translation and Transliteration of WHOIS Contact Information
  • Familiarity with ICANN Procedure for Handling WHOIS Conflicts with Privacy Law
  • Familiarity with malware and abuse vectors and mitigations, including cybercrime
  • Familiarity with WHOIS Data Retention Waiver Process

Composition of the Review Team, depending on expertise and skills required, will aim to achieve:

  • Diversity in general, with particular attention on:
    • Geographic diversity; and
    • Gender diversity.

Desired Attributes

Applicants should possess the following professional and personal attributes:

  • Multistakeholder community understanding
  • Team spirit, adaptability, consensus-seeking attitude
  • Willingness to learn
  • Readiness to contribute
  • Capacity to reason objectively, putting aside personal opinions or preconceptions
  • Analytical skills

Methodology, Budget & Support

ICANN will provide the Review Team with a clearly articulated review budget at the start. Throughout the review, there will be periodic reporting by the Review Team on its progress relative to planned schedule and budget. A clear and focused review scope is expected to assist the Review Team with prioritizing recommendations in order to optimize finite ICANN resources (time and budget).

ICANN organizational support will be made available to the Review Team. Support could include assistance with project management; organization of work, documents and activities; as well as sharing of tools and best practices for conducting an effective review.

English is the working language of the Review Team. Key communications and documents will be translated in accordance with the ICANN Language Services policies.


Community-led reviews are an important mechanism for furthering ICANN’s obligations outlined in the new Bylaws that went into force on 1 October 2016.

  • Ensuring accountability, transparency and the interests of global Internet users;
  • Preserving security, stability and resiliency of the DNS;
  • Promoting competition, consumer trust and consumer choice;
  • Registration Directory Service (WHOIS) policy.

These Specific Reviews replace the reviews that were formerly mandated under the Affirmation of Commitments (AoC). The specific objectives for the Registration Directory Service (RDS) Review are to review the effectiveness of WHOIS, and whether its implementation meets the legitimate needs of law enforcement, promoting consumer trust and safeguarding registrant data.

The first WHOIS review concluded in 2012 and was conducted under the AOC. The Final Report [PDF, 1.44 MB] from the First Review Team was submitted to the ICANN Board on 11 May 2012, with Board action to approve the report and recommendations, including the implementation plan [PDF, 119 KB] occurred on 8 November 2012. For more information on the status of the implementation activities arising out of the 1st WHOIS Review team, please visit the WHOIS Implementation Wiki.

Additional Materials

RDS Call for Volunteers presentation


If you have any questions, please contact Margie Milam or Karen Mulberry at

January 11, 2017   No Comments

Apply Now for ICANN Leadership Positions: Deadline Is 21 March 2017

The ICANN Nominating Committee (NomCom) invites interested individuals to submit applications and/or recommend candidates for ICANN’s key leadership positions. Selected individuals will have a unique opportunity to work with accomplished colleagues from around the globe to help shape the Internet’s technical coordination and policy development.

We are inviting applications and recommendations for the following positions:

  • Two members of the ICANN Board of Directors
  • Three representatives to the At-Large Advisory Committee (ALAC) – one each from Africa, Asia/Australia/Pacific Islands and Latin America/Caribbean regions
  • Two members of the Council of the Generic Names Supporting Organization (GNSO)
  • One member of the Council of the Country-Code Names Supporting Organization (ccNSO)

Currently, the eight NomCom-selected Board members are: Maarten Botterman, Cherine Chalaby, Steve Crocker, Asha Hemrajani, Rafael Lito Ibarra, Khaled Koubaa, George Sadowsky and Lousewies Van der Laan.

Guided by the broad public interest, those selected will work to fulfill ICANN’s mission to coordinate the global Internet’s systems of unique identifiers, and in particular, to ensure its stable and secure operation. They will gain valuable insights and experience from working across boundaries of knowledge, responsibility, culture and geography. They will make a valuable public service contribution toward the functioning and evolution of this essential global resource.


Fluency in English is a requirement for all positions.

Other qualifications, skills and time commitments vary depending on the position. For information, visit the NomCom webpage.

Application Deadline and Process

For full consideration, ICANN must receive applications by 21 March 2017, 23:59 Universal Coordinated Time (UTC).

All applications are confidential. Selections will be announced in August or September 2017. Successful candidates will assume their positions after ICANN’s Annual General Meeting, to be held from 28 October to 3 November 2017.

Meetings, Travel, Reimbursement and Compensation

These positions require regular participation in teleconferences and may involve significant international travel, including travel to ICANN’s three annual Public Meetings. Meetings during 2017 will be held in Copenhagen, Denmark (1–16 March); Johannesburg, South Africa (26–29 June); and Abu Dhabi, United Arab Emirates (28 October – 3 November).

Reasonable direct expenses incurred in the course of service will be reimbursed.

Each Board Member has the option to receive compensation in accordance with the resolution passed by the Board on 30 July 2014, but is not required to do so. (See Board Member Compensation.)


The NomCom is an independent committee tasked with selecting eight members of the Board of Directors and other key positions within ICANN’s structure.

It is designed to function independently from the ICANN Board, Supporting Organizations and Advisory Committees. NomCom members act only on behalf of the interests of the global Internet community and within the scope of the ICANN mission and responsibilities assigned to it by the ICANN Bylaws.

NomCom members contribute understanding of the broad interests of the Internet community as a whole, and knowledge and experience of specific Internet constituencies who have appointed them.

The challenge for the NomCom is to integrate these perspectives and derive consensus in its selections. Although appointed by Supporting Organizations and other ICANN bodies, individual NomCom members are not accountable to their appointing bodies.

NomCom members are accountable for adherence to the ICANN Bylaws and for compliance with the rules and procedures established by the NomCom.

For More Information

Learn more by visiting the 2017 NomCom website. If you have any questions or comments, email

January 11, 2017   No Comments

Request for Proposal: Assessment of the ICANN Office of Ombudsman

The Internet Corporation for Assigned Names and Numbers (“ICANN”) is seeking a provider to conduct an independent assessment of the Office of the Ombudsman (Ombudsman).

The Ombudsman serves an important function; he acts as an informal dispute resolution office for the ICANN community, who may wish to lodge a complaint about ICANN staff, board or problems in supporting organizations. The purpose of the office is to ensure that the members of the ICANN community have been treated fairly.

The objective of this RFP is to identify an independent assessor to conduct a comprehensive assessment of the current Office of the Ombudsman charter and operations, including its unique role in the ICANN community, against relevant best practices and provide recommendations necessary to ensure that the Office of the Ombudsman has the tools, independence, and authority needed to be an effective voice for ICANN stakeholders.

The Review is scheduled to take place from 1 March 2017 through 15 April 2017.

For a complete overview of the RFP including the timeline, please see here [PDF, 589 KB].

Indications of interest are to be received by emailing Proposals should be electronically submitted by 23:59 PST on 31 January 2017 using ICANN’s sourcing tool, access to which may be requested via the same email address above.

January 9, 2017   No Comments

Proposed Charter Amendments of the GNSO Business Constituency

Open Date: 6 January 2017 Close Date: 15 February 2017
Originating Organization: ICANN Board of Directors, GNSO, BC
Categories/Tags: Bylaws, Engagement/Participation
Brief Overview: The purpose of this public comment period is to obtain community input on proposed changes to the charter of the GNSO’s Business Constituency. The changes have been approved by the membership of the Business Constituency and are awaiting Board review and approval. Consistent with the Board’s 2013 process for review of changes to community charter documentation, the Board’s Organizational Effectiveness Committee has authorized this public comment period for a period of 40 days.

January 6, 2017   No Comments

New Contracting Statistics Released

January 5, 2017   No Comments

New Contracting Statistics Released

January 5, 2017   No Comments

Jamie Hedlund to Take on Senior Contractual Compliance and Consumer Safeguards Role at ICANN

The Internet Corporation for Assigned Names and Numbers (ICANN) today announced that Jamie Hedlund, Vice President of Strategic Programs for ICANN’s Global Domains Division, will take on Allen Grogan’s role as Senior Vice President (SVP), Contractual Compliance and Consumer Safeguards, following Grogan’s previously announced departure.

“Contractual compliance, consumer safeguards and public responsibility are areas of central importance to ICANN,” said CEO Göran Marby. “Jamie has years of ICANN and legal experience, which he will be using to build upon the great work already done by Allen and the rest of the global Contractual Compliance team. Jamie was central to this organization’s work on the IANA Stewardship Transition, and I’m delighted to have him contribute further to ICANN’s mission.”

Duncan Burns, SVP, Global Communications, will take on Hedlund’s former responsibilities overseeing U.S. government relations and management of ICANN’s Washington D.C. office.

As part of this change, Hedlund will become a member of the Executive Team and report to Göran Marby.

“I am excited to take on this new challenge. Contractual compliance and consumer safeguards are critical to the credibility of ICANN’s multistakeholder model. I look forward to working with the whole community to uphold the integrity of our mission and our agreements,” said Jamie.

Jamie Hedlund is a senior executive with over 20 years of experience in public policy and business development in the communications industry. He joined ICANN in 2010 as Vice President for Government Affairs for the Americas. In his recent role as Vice President of Strategic Programs for ICANN’s Global Domain Division, he worked at the intersection of ICANN’s contracts with registries, registrars and global public policy. He was also responsible for ICANN’s relationships with North American governments and played a crucial role during the IANA Stewardship Transition.


ICANN’s mission is to help ensure a stable, secure and unified global Internet. To reach another person on the Internet, you have to type an address into your computer – a name or a number. That address has to be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation and a community with participants from all over the world. ICANN and its community help keep the Internet secure, stable and interoperable. It also promotes competition and develops policy for the top-level of the Internet’s naming system and facilitates the use of other unique Internet identifiers.

January 4, 2017   No Comments

Volunteers Needed: Registry Service Provider Program Working Group

Los Angeles – 3 January 2017 – ICANN is seeking volunteers for a working group that will explore the development of a framework for ICANN’s Registry Service Provider Program. Participants will work with ICANN’s Global Domains Division to develop and evaluate solutions for challenges that industry members and ICANN have identified. Some opportunities for improvement include ICANN processes for evaluating or changing registry service providers. When considering the opportunities for improvement, the group will be expected to contemplate the potential effects on enforcement mechanisms, registrars, and overall security, stability and resiliency of the gTLD space.

Roles and Responsibilities

ICANN anticipates that the working group will need approximately 18 months to complete its work, which will occur in two phases:

  • Framework development (about six months).
  • Implementation (about 12 months).

Those who are interested can take on one of two roles, active participant or observer.

Active Participant

Active participants can expect to:

  • Join a call (60-90 minutes) on a weekly basis.
  • Discuss topics on a mailing list.
  • Review documents, potentially up to two hours per week.


Observers will keep abreast of the conversation by following the mailing list. There are no expectations regarding time or attendance.

Join the Working Group

Statements of Interest must be submitted by 23:59 UTC on 30 January 2017.

To submit a Statement of Interest, visit

  • If you have an existing ICANN community wiki account, log in to submit your SOI.
  • If you do not have an account, send an email to with the subject line “Community Wiki Account” to have one created for you.


ICANN’s mission is to help ensure a stable, secure and unified global Internet. To reach another person on the Internet, you have to type an address into your computer – a name or a number. That address has to be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation and a community with participants from all over the world. ICANN and its community help keep the Internet secure, stable and interoperable. It also promotes competition and develops policy for the top-level of the Internet’s naming system and facilitates the use of other unique Internet identifiers. For more information please visit:

January 3, 2017   No Comments

ICANN59 Fellowship Application Round Now Open

ICANN launches the application round for ICANN59. This round is open only for Fellowship Program Alumni, those who have previously completed an ICANN Fellowship, as it is a Community Policy Forum The meeting takes place from 26-29 June 2017 in Johannesburg, South Africa. The deadline to apply 27 January 2017 at 23:59 UTC. Successful candidates will be announced on 24 March 2017 on

The Fellowship Program

The ICANN Fellowship Program seeks out those who are interested in, or already engaged in, the various components of ICANN’s work in policy building, the operation of the Domain Name System and the security and stability of the global Internet. The goal of the Program is to help create a broader base of knowledgeable constituents to engage in the ICANN multistakeholder process and become the new voice of experience in their regions and on the global stage.

Since its creation in 2007, the Fellowship Program has built a strong group of individuals who are actively participating in all of the ICANN communities as well as various Internet governance entities within the Internet ecosystem. Their engagement ranges from writing articles and blogs, providing online or in-person public comment in regard to bottom up policy building, engaging in Internet conferences and panel discussions, lifting a pen in working groups, mentoring newcomers, assisting our regional leaders and becoming leaders themselves.

Click here for more information »

December 23, 2016   No Comments

Proposed Renewal of .MOBI Sponsored Registry Agreement

Open Date: 23 December 2016 Close Date: 1 February 2017
Originating Organization: Global Domains Division
Categories/Tags: Contracted Party Agreements
Brief Overview: ICANN is posting for public comment the proposed agreement for renewal of the 2005 Registry Agreement for .MOBI, which was originally set to expire on 19 October 2015. The Registry Agreement for .MOBI was extended to permit additional time for the parties to finalize the proposed terms for renewal. Accordingly, the Registry Agreement for .MOBI will expire on 31 March 2017. The renewal proposal is a result of bilateral discussions between ICANN and Afilias Technologies Limited (the Registry Operator for the .MOBI TLD).

December 23, 2016   No Comments